JJE Portfolio Property
Case study · Cheshunt, Hertfordshire

From a tired flat to an accessible home

We bought a run-down ground-floor flat in Cheshunt in March 2025, refurbished it into a bright three-bedroom home, then retro-fitted it for step-free living. It is now leased to a registered care provider supporting an adult with a physical disability.

3 bedroomsGround-floor flat
RampsStep-free entrances
Wet roomLevel-access shower
Whole-flat leaseRegistered care provider
Stage one · the refurbishment

Before and after, room by room

When we bought it, the flat had damaged walls, worn-out floors and dated fittings. Within about two months it was stripped back and rebuilt with new floors, doors, radiators, kitchen and bathroom. These photos were taken in March 2025 and May 2025, from our own walk-through videos.

Hallway

Hallway before: dark worn floor and scuffed wallsBefore
March 2025
Hallway after: wood-effect floor, white walls and new doorsAfter
May 2025

Bedroom

Bedroom before: old checkerboard floor tiles and damaged wallsBefore
March 2025
Bedroom after: wood-effect floor, new radiator and a bedAfter
May 2025

Lounge

Lounge before: stripped chimney breast and lifted parquet floorBefore
March 2025
Lounge after: wood-effect floor and French doorsAfter
May 2025

Kitchen

Kitchen before: old units and a broken worktopBefore
March 2025
Kitchen after: new units, wood worktop, metro tiles and a breakfast barAfter
May 2025

Furniture shown is not included in the lease unless agreed.

Stage two · the accessibility retrofit

Step-free from the street to the shower

Once a registered care provider told us what the person they support needed, we adapted the finished flat around those needs. We never asked for, or hold, medical or case details: just what the home had to do.

  1. Ramped entrances

    Ramps replace the steps at the doors, so the person can come and go without help and leave safely in an emergency.

  2. Accessible wet room

    The bath was taken out and replaced with a level-access wet room: a flush tiled floor with no tray or step, a full-height glass screen and a linear drain.

  3. Wider doorways

    Internal doors widened to about 91 cm, so a wheelchair passes through without catching.

  4. Open-plan living

    The kitchen opens onto the lounge, giving one generous space to move, turn and spend the day.

Illustration of the bathroom with the bath replaced by a level-access wet room Illustration
Illustration of the wet room now fitted in place of the bath, based on our photo of the refurbished bathroom. Photo to follow.
How we worked

From purchase to a settled home

Bought

A tired ground-floor flat, March 2025.

Stripped back

Damaged surfaces, floors and fittings out.

Refurbished

A bright three-bedroom flat by May 2025.

The brief

A provider told us what the person needed.

Retrofit

Ramps, wet room and wider doors.

The lease

A whole-flat lease to the provider.

Ongoing

We look after the building and repairs.

The result

A home of their own, with the right support

The provider leases the whole flat and delivers the care. We look after the building. The person has a step-free home, close to shops and transport in Cheshunt.

Talk to us about an accessible home

Our part, and theirs. We are the landlord, not the care provider. We show the area but never the address, and we never share details about the person who lives here.

← All case studies · Broxbourne & Cheshunt
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